Manufacturing Excellence
Established in 2010, the company is committed to the R&D, design, manufacture, and distribution of commercial catering equipment. With years of experience, we provide over 100 kinds of products, including integrated intelligence counters, kanto cooking machines, bun steamers, and rapid microwave ovens. Our solutions serve diverse industries and high-traffic hubs such as airports, high-speed railway stations, and commercial office buildings. We aim to contribute systemic planning, equipment supply, and maintenance to build the most reliable project service platform.
Frequently Asked Questions
What is the expected delivery time?
For items in stock, delivery is within 7 days. For out-of-stock items, it typically takes 15 to 40 days depending on the model and quantity. Special custom designs may require additional time.
Which shipping methods are available?
We offer shipping via DHL, UPS, FEDEX, air freight, and sea freight. Standard terms like EXW, FOB, and CNF are all available.
How is the equipment packaged for transport?
Small, light machines are packed in standard export cartons with foam board. Larger, heavy equipment is secured in free-fumigation wooden pallets or cases for maximum protection.
What are the accepted payment methods?
We accept T/T, Cash, Western Union, and MoneyGram. A 30% deposit is required in advance, with the remaining 70% balance settled before shipping.
Do you support customized or OEM orders?
Yes, we accept both OEM and ODM orders. While the MOQ for original designs is 1 set, customized orders usually require a minimum of 30 sets, though we accept smaller quantities for trial orders.
How do I handle the installation of the machine?
Every machine is delivered with a comprehensive manual book. Additionally, our online service team is available to guide you through the setup process.