Frequently Asked Questions
Does the device support thick cases for wireless features?
Yes! It works through cases up to 8mm thick, including plastic, silicone, or TPU materials.
Why is the heating or charging performance slower than expected?
Ensure your power source meets the required specifications (e.g., 15W for specific wireless features or proper voltage for the microwave). Lower power inputs may reduce efficiency.
What is the capacity and primary usage of this model?
This model offers a capacity ranging from 20L to 35L, designed specifically for kitchen heating, grilling, and steam cooking in home or commercial settings.
What are the power requirements for this oven?
The unit operates on an electric power source with a microwave power output of 1000W-1100W, suitable for 220-240V standards.
How do I handle maintenance and warranty?
The product comes with a 1-year warranty. We provide free spare parts as part of our after-sales service to ensure long use-life.
What control systems are available for this microwave?
The TM20T01 model features both mechanical and digital timer control options to suit different user preferences for precision and ease of use.