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Frequently Asked Questions
Are you a manufacturer?
Yes. We are a direct manufacturer specializing in the R&D, production, and customization of hyperbaric oxygen chambers and cryotherapy equipment, offering stable quality and competitive pricing.
What is the minimum order quantity (MOQ)?
The MOQ is typically 1 unit. Customization options are available for bulk orders to meet specific requirements.
Do you support customization for logos or colors?
Yes, we provide full OEM/ODM support. You can customize pod colors, exterior designs, and integrate your brand logo.
What are the accepted payment methods?
We support various payment methods including T/T (wire transfer), L/C, PayPal, and Western Union for your convenience.
What is the standard delivery lead time?
Our standard lead time is 60 working days. For projects with special customization requirements, the lead time extends to 90 days.
What kind of after-sales service is provided?
We provide a standard accessories list, maintenance manuals, and operation tutorial videos. If any components are damaged, replacement parts can be supplied as part of our ongoing support.