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Frequently Asked Questions
Q1. Are you an original factory?
Yes, all products are produced by our own factory. We are ISO9001 certified and our high-quality products are exported to EU, North America, and over 20 different countries.
Q2. Do you have patents and original designs for your products?
Yes, absolutely. We develop and design all products in-house. All items hold patent certificates, ensuring they are unique compared to other suppliers.
Q3. How do you ensure product quality?
We adhere to a "quality first" principle. We have a strict quality inspection team, and all products have passed CE, ROHS, FCC, 3C, PSE, and KC certifications.
Q4. What is your warranty policy?
We offer a one-year warranty for all series products, supported by a professional return and refund policy.
Q5. Can I purchase a sample for testing before a bulk order?
Yes, clients can purchase samples or place trial orders. We ensure that bulk order quality is identical to the samples provided.
Q6. How is the after-sales service handled?
We have a professional service team available 24 hours online to help clients solve any problems promptly. Client satisfaction is our top priority.
Invito Furniture
